6/10/2023 0 Comments Door dash customer service![]() The fastest way to contact about an order issue is via the “Get Help” tap inside the DoorDash app. More time-pressing manners, such as rectifying an incorrect item on an order, should be remedied with live chat or the customer service hotline. Contacting via this method is great if you want to send a compliment or complaint to the company about one of their Dashers or suggestions on how they can enhance their services. They will tell you how to solve your problem and who to contact.īe mindful that contacting via their social media accounts may take longer than the chat or telephone options. Each page has a Message button to directly contact the company’s Social Media Marketer. Contact Them Via One of their Social Media AccountsĭoorDash has Facebook, Instagram, and Twitter as its social media pages. That is when you can call the DoorDash customer service hotline or begin a live chat with them to get the help you need. Maybe you are still having trouble getting everything to work on your DoorDash app, even with the help center. If you have DashPass and need certain questions answered, you can also find what you need to know on the consumer help center page. Learn how to troubleshoot general technical issues in the app, manage your account (like editing addresses and updating payment methods), and learn about the fees you must pay. Use the Help Center for Useful InformationĪccessing the consumer help center is one way to handle answering some questions about DoorDash for yourself before enlisting the help of a customer service agent. There is no worrying about specific hours when you can call the customer service hotline as an agent is on the other end of the line waiting to help you 24 hours per day, seven days a week. Call DoorDash’s 1-855 Numberĭial 1-85 to speak to a customer service agent directly about your issue. You do not have to send pictures to get awarded credit when talking to a customer service agent over the live chat. All customer service tickets receive an assessment on a case-by-case basis. If you have a missing or incorrect item, received the wrong order, or suffered food quality problems, the agent will refund part or all of your order for you as DoorDash credit.
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